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MSP Portal - Overview: Alarms

1.Select the sensor (selected if there is an ‘x’ next to it

2.Select “Alarms” in pane 2

3.Create a simple or very complex filter to search the customers Alarms

4.Save this search for later (or create a tripwire and get new Alarms sent via email)

5.You can also look at a ‘grouped’ view of Alarms

1.Review all the events that were used to create the Alarm

2.Take action on the Alarm

  • Assign the Alarm to a user
  • Notify the contacts
  • Create a ticket
  • Close the Alarm
  • Mark the Alarm as a false positive
  • Mark the Alarm as ‘acknowledged’

3.Review the asset that produced the Alarm

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